1.- PRIVACY POLICY
The purpose of this Privacy Policy is to inform you about the treatment that will be given to your personal data, when they are collected, used, stored, and/or transferred by León Y Sol, Inc., or its subsidiaries from now on “León Y Sol” who is responsible for the processing of your personal data. The personal data will be provided by you as a client or user so that you can enter through your browser and have access to the services and information that “León Y Sol” makes it available to you through its website.
2.- INFORMATION WE COLLECT
León Y Sol, through its privacy policy, has the purpose of processing the personal data of its clients and/or visitors in order to provide you with the best possible service. We collect, store, process, use, and disclose personal information about you in connection with the use of Our products and/or services offered by León Y Sol on its website. This Policy describes how León Y Sol uses your personal information based on the information and presentation of our products and services provided by the The site, the personal data that concerns you (your Personal Data) collected by León Y Sol mainly includes:
- Your identity and contact data, such as your name, surname, email address, mobile phone, zip code, address, language, birthday.
- The technical information collected, which may include your IP address, connection logs (standard web information, such as your browser type and the pages you access), the information you communicate while using our Service Center, as well as any other information that you may disclose when you contact us.
- Data relating to your habits or preferences, including browsing habits, notification preferences (email/phone), or any request made by the consumer to our Service Center, and any correlative tracking.
- Data relating to your membership history, such as purchases, quantities, price, membership status and location data.
- Cookies, trackers, and similar tracking technologies to understand how you use our products and provide you with features and offers. Cookies are used to collect your device identifiers and other information such as Internet Protocol (IP) address, logs, and the web pages clicked on.
To the extent permitted by applicable law, we may combine the information collected. The personal data that is mandatory for León Y Sol to fulfill the purposes described below are marked with an asterisk in the different sections of the Site. If you do not fill out these mandatory fields, León Y Sol will not be able to meet your demands and/or provide you with the requested services.
Other personal data is purely optional and allows us to get to know you better and improve our communications and offers accordingly.
3.- PURPOSES OF THE TREATMENT
We use and process your personal data for the purposes
described below:
- Control of legal age;
- Create your account and manage your identification;
- Provide any service you have requested, the processing and management of your registration, its monitoring, as well as any personalized offers;
- Respond to your requests, comments and questions.
- Facilitate the use of our Site and personalize your experience on our Site and our products according to your interests.
- Produce anonymous statistics relating to the activity of the Site to measure, in particular, the satisfaction and quality of services and thus allow the improvement and optimization of the Site;
- Send promotional or commercial communications about our products that may be of interest to you, provided that you have given your prior consent or have previously ordered a similar product or service on the Site;
- Opportunity to improve visiting our Site and providing technical support;
- Manage the service platform, including support and security systems.
- Prevent, investigate, and respond to: fraud, unauthorized access to or use of our Services, breaches of terms and policies or other unlawful behavior.
- Comply with legal obligations.
- Comply with legal retention periods.
- Establish, exercise or defend our rights in legal claims.
We will not process your Personal Data in a manner incompatible with the purposes for which it was collected or subsequently authorized by you, nor will we collect any Personal Data that is not necessary for the aforementioned purposes. For any new processing purposes, we will ask for your separate consent. To the extent necessary, we take all reasonable measures to ensure the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility.
4.- YOUR RIGHTS
In accordance with the applicable laws and regulations regarding data protection (see the applicable legislation according to your Country, in section number 7 of this privacy policy), you have the right to request access, rectification or deletion of your Personal Data, or to request restriction of processing, and to oppose such processing as well as the right to data portability to the extent applicable, subject to any compelling legitimate reason that León Y Sol (including its subsidiaries) ) may invoke to retain your Personal Data.
Any visitor may exercise the rights of access, rectification, cancellation, and opposition provided for in the applicable Legislation. The exercise of any of them is not a prerequisite, nor does it prevent the exercise of another.
Personal data must be protected in such a way that allows the prompt exercise of these rights.
You can request at any time that we stop sending you information about our news and events, using the opt-out link inserted in every email we send you.
Additionally, you have the right to lodge a complaint with your local data protection authority about any of our activities that you believe do not comply with applicable law.
5.- TRANSFER OF PERSONAL DATA AND SECURITY MEASURES
León Y Sol DOES NOT sell, rent or transfer your Personal Data to third parties. Additionally, León Y Sol DOES NOT share your Personal Data with others, except in the cases described below:
- Our service providers, such as delivery service providers, IT equipment and customer services.
- All subsidiaries that are part of the León Y Sol group;
- To third parties, in the event of a change of control, if we sell or otherwise transfer part or all of León Y Sol group or our assets to another company.
- To law enforcement, public authorities or other organizations if required by law.
León Y Sol or the service providers mentioned in this privacy policy may transfer the information collected about you to different national or foreign third parties.
Certain Personal Data may be transferred or accessible to Affiliates located outside your country of residence, which does not guarantee the same level of protection equivalent to that in force in your country. In this case, any transfer of your Personal Data outside your country of residence will only take place on the condition that the owner accepts or does not accept the transfer and that appropriate legal guarantees are in place. If you would like more information, you can contact us by sending a request to the following address help@leonysol.com
We use reasonable and appropriate information security measures to help maintain the security of information collected through the Site and take reasonable steps to verify your identity before granting you access to your account.
We use the following security measures:
- Encryption of your Personal Data in transit and at rest;
- Regular vulnerability scanning and penetration testing;
- Organizational measures (access control, access restriction);
- Conducting regular data protection impact assessments and privacy audits
6.- DATA CONSERVATION
- We will retain your personal data for as long as your account is active or is necessary to provide you with services and offers, and only for as long as it is necessary in relation to the processing purposes identified in this Privacy Policy. The information we receive about you may be retained for a longer period of time where it is the subject of a legal obligation, an investigation or to prevent harm.
- User data (such as contact data) will be kept by León Y Sol for the time strictly necessary to manage the commercial relationship. However, at the end of the commercial relationship, this data may be archived for a period of 1 (one) year, in order to establish the existence of a contract or right. After that period, the data is deleted.
- The Personal Data that is collected and processed in the Contact Us, Service Center, and/or similar sections will only be kept for a period of 1 (one) year. After that period, they will be deleted.
- Connection logs that are collected upon user consent, using cookies, trackers, and other similar tracking technologies implemented on our Site will be retained in accordance with applicable laws and regulations for a period of time not exceeding two years.
7.- WHO KEEPS YOUR DATA AND THE APPLICABLE LEGISLATION
If you are located in the United States of America, Canada, the company responsible for receiving your personal information is León Y Sol, Inc. You can exercise your rights using your account settings or simply by writing to us at the following address: help@leonysol.com
8.- PRIVACY OF CHILDREN
León Y Sol is not intended for users under the legal drinking age. If you are under this legal age, depending on your country, you may not use our Site. If you are a parent or guardian and believe that we may have collected information about a child, please contact us.
9.- CHANGES IN OUR PRIVACY POLICY
León Y Sol may modify or update this Privacy Policy from time to time; please review it periodically. We may provide you with additional forms of notification of modifications or updates, depending on the circumstances.
Last Updated April 15th, 2024